A controversial issue for the restaurant industry has a lot of parallels for salons, as well.
Danny Meyer gave an interview at South by Southwest last month that my business partner, Mary, attended. I've been researching the restauranteur's dramatic no-tipping policy roll-out ever since, and find it fascinating. If anything, stylists could make an even stronger case for wanting to go the no-tip route, as we are only half a service industry. We also see ourselves as artists and technical professionals - and neither of those groups are usually tipped. Obviously there would need to be a major compensation restructure to make sure nobody took a drastic pay cut, but if this high-level restauranteur has found a way to address that in his world - could there be a way in ours?
This idea has the potential to elevate my profession beyond any change I've yet seen in my lifetime. Whatever your opinion, it bears consideration!
Here are two sources - the SXSW interview that brought Danny Meyer to my attention....
...and a Freakonomics radio episode that aired March 9. Thoughts??